Job Description

Job Summary:

Accountability of providing tactical operational support to the team in order to achieve desired business goals through close interaction with the domestic & global stakeholders. Build, maintain and deliver operational metrics complex scorecards and dashboards to represent critical metrics through business and functional knowledge to ensure timely insights from the same are available to the Field & Sr. Leadership team. Identify critical metrics through in-depth business and functional knowledge to perform data analysis and derive insights (via root cause analysis, trends/patterns, etc.) from relevant data points and share with concerned stakeholders.

Roles & Responsibilities:

Core Responsibilities:

Ensure timely & accurate execution of assigned operational processes related to Non-Retail Item Lifecycle management, order fulfillment and related reporting.

Monitor process audits and partner with the team on implementing preventive & corrective action items.

Collaborate with local & global partners on regular basis to understand Business Area related processes / updates and bring back learnings to the team. In addition, solve for any function or Business Area related issues or discrepancies.

Lead complex projects, while owning the transition of new process capabilities as well through collaboration with local & global stakeholders.

As a functional SME, identify and drive process improvements & automation efforts by partnering with Product & Technology team. In addition, proactively provide insightful information like a though leader.

Build global partnerships through regular interactions with local / global stakeholders for seamless execution.

Work in a team environment with focus on achieving team goals vs individual goals by owning & implementing best practices.

Act as a mentor for the new hires within the team.

Identify data sources & streamline data pulls to be utilized in the Collateral Dashboard suite. Further, build & maintain weekly, quarterly and seasonal reporting, dashboards and scorecards.

Years of Experience

4-6 years of prior experience within Retail industry

Good to have experience of Non-Retail Items (Fixtures, Graphics / Signage, Product Displays)

Prior experience of working into a global operating model would be an asset

Vendor relationship and inventory management experience would be much appreciated

Years of Experience

4-6 years of Retail Experience

Required Minimum Education Qualifications:

Bachelor\'s degree with 5-6 years of relevant experience

Master\'s degree in Data Analytics / Retail / Operations Management with 4+ years of relevant experience

Skill Set Required

Primary Skills (must have)

Experience in Data mining and visualization tool such as Power BI, Excel

MS Office (Advanced - MS Excel)

SQL

Project Management (Intermediate)

Experience / understanding of Retail Industry (local or global)

Strong communication skills - ability to comprehend, articulate and seamlessly communicate locally and globally

Process Improvement / Automation experience

Problem Solving - ability to leverage data, information and visuals to solve business and execution challenges. Identify ways of improving process

Experience working in Global Operating Model

Secondary Skills (desired)

Project Management (PMP / PMI)

Six Sigma certification

Job Category

IND-Merchandising

Employment type

Full time

Job Classification

Remote

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