Incident Mngr Integrated Ops
Job Description
about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Good network support knowledge and experience
about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Good network support knowledge and experience.Service oriented, customer focused with good customer service skills.Good networking/communications background.Experience in one or more of the following: Network, LAN/WAN topologies and protocols. Good Knowledge of Cisco Routing, Switching & SDWAN. Systems/Network Management.Good interpersonal skills.Good time management, organizational and communication skills.Ability to work under pressure.Ability to deal with multiple tasks.Proactive, self-motivated and determined attitude.Problem solving skills.Able to cover Flexible working hours/shift patterns as and when required (24.7). additional information Any Degree or Diploma in Electronics/Computers or science required.3-5 years of Industry experience, preferable Incident management in customer support in the telecommunication industry. 3-5 years of relevant technical experience. department Customer Services & Operations
Monster
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Job Detail
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Job IdJD3013706
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear