Import Customer Service
Job Description
Ensure the proper and timely movement of freight and information, while providing an
exceptional customer service within the Ocean Import department.Interact with our customers in arranging their international shipments, pro-actively monitor
shipment in-transit and keep customer appraised with regards to arrival times, delays or
transit issues and help to ensure we meet or exceed customer expectations at all times.Ensure all documentation is supplied in a timely manner to Shipping line/Customer Manage email and all communication effectively and within Expeditors communication
policies.Set goals and meet with operations lead/supervisor/manager to discuss progress RolesUnderstand department process flow, constantly looking for areas of improved
efficiency.
Track and trace shipments as required. To ensure pro-active customer communication.
(eg. booking deliveries in advance or notifying customers of delays, etc..)Candidates from same industry and post will be preferred.Experience - 2 to 3yrs.Job Types: Regular / Permanent, Full-timePay: ?15,000.00 - ?25,000.00 per monthSchedule:
- Day shift
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
+91 8271398767
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Job Detail
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Job IdJD2871524
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOkhla, Delhi, Delhi, India
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EducationNot mentioned
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ExperienceYear