Job Description

Job Role: SECTION I : KEY RESPONSIBILITIES/ ACCOUNTABILITIES 1. Strategic/Managerial Responsibilities . Responsible for driving/managing the online banking platforms 2. Program management and management reporting . Identify customer needs for product

Job Role: SECTION I : KEY RESPONSIBILITIES/ ACCOUNTABILITIES 1. Strategic/Managerial Responsibilities . Responsible for driving/managing the online banking platforms 2. Program management and management reporting . Identify customer needs for products enhancement / deal solutioning, . Effective project management skills, with rigorous tracking and following up with sales for success of project. Publishing reports etc . Interface with technology team to identify opportunities to migrate knowledge / systems / processes. . Work with IT/ BSG / Operations towards implementing a deal . Work with PSM in making effective pitches to customers . Ensure effective implementation of new initiatives and perform UAT(User acceptance testing) before product/new feature launch . Collaborate with internal and external stakeholders to achieve target project implementation TaTs . Conduct training and education program for internal support units and customers . Provide advice and guidance for Online Banking services as a subject matter expert . Drive the development of projects, develop detailed project development plan & BRDs, track and monitor project progress 3. Self-Management Responsibilities . Maintaining up to date knowledge of developments in the market, competitor activities, etc. in implementation space . Acting as an efficient conduit between Product, Sales, technology and Operations . Working with all the relevant stake holders, viz., IT / Operations teams and ensuring timely delivery of products / solutions . Creation and maintenance of repository of necessary implemented projects, documents, demos and other collaterals for easy access and self . help for sales force . Tracking performance through analytics and monthly dashboards for better sales management . Support/Handle sales, relationship queries for quick activation and conversions SECTION II: KEY INTERACTIONS 1. Key Internal Interactions . Trainings to internal stake holders, demos of various products . Coordination amongst all stake holders as may be need. (Eg. Setting up new process etc..) 2. Key External Interactions . Deal solutioning discussions with Customers / vendors / tech partners etc.. . Product Demos to customer . Meetings with high profile customers for product pitch Job requirements: 1. Minimum Qualifications . Graduate from a leading university . Language Skills Proficient in English writing and communication 2. EXPERIENCE . Years of Experience: At least 2 years of relevant experience in CMS Payments space 3. Nature of Experience . Proven working experience in project management in the banking and information technology sector . Solid banking background with understanding and/or hands-on experience in digital banking projects or banking products . Knowledge of CMS products, regulatory and compliance policies would be an added advantage . Excellent knowledge of excel. 4. Good knowledge of payments modes like RTGS / NEFT / IMPS / Fund Transfers 5. Should be well versed with electronic channels like Net Banking / Web Services Applications: If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to