Job Description

We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us! Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™ What success looks like in this role: Duties and responsibilities

• Deliver and lead a team in delivering of Image Management services which includes creating customized windows images from source, Windows 7/Windows 8 migration, tier 3 incident management

• Represent the Image Management services for the specific account and act as a single point of contact ( SPOC ) for the customer, internal operations and service delivery teams
• Coordinate critical customer issues as well as new release and change implementations.
• Update and maintain operations manual and contractual reports
• Identify areas of improvement in the account, propose and oversee implementation of CSIP’s
• Approve implementation of technical documentations
• Developing and testing Windows client Operating system master images (Windows 7/Windows 8.1/Windows 10 etc.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK / LANDesk / Altiris when working as an individual contributor for small to medium sized accounts
• Test and integrate device driver for new hardware models if working as an individual contributor for small to medium sized accounts.
• Interact with SDM’s and clients as required to gather end to end requirements of the build, document them and get signed off.
• Conduct peer review / Quality assurance for builds or changes being carried out by peers.
• Attend meetings with SDM’s, Client and other stake holders as required.
• Up skill oneself based on the industry and team demands
• Conduct training sessions for fellow team members

#LI-TC1 You will be successful in this role if you have: Qualifications

• University degree or equivalent education and experience
• Between 5 to 8 years of relevant experience in using tools such a MDT, SCCM 2007/2012, WAIK/Windows ADK etc.
• Expertise on Desktop imaging ( Creating and Deploying Windows 7/Windows 8/Windows 10) using WAIK/ Windows ADK with MDT 2010/MDT 2012 and higher, SCCM 2007 & SCCM 2012, Windows Deployment Services.
• In-depth knowledge and troubleshooting experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE
• Expertise and prior experience in designing large scale OS migrations (Windows XP to Windows Vista/ Window 7/ Windows 8) using USMT,
  • Knowledge of customizing the configuration xml files and creating custom migration files to suit the migration needs is a must.
  • Troubleshooting failed migration scenarios.
• Expertise and experience in working with Desktop hardware products by Dell, HP, Lenovo, Panasonic, Fujitsu, Sony etc.
  • Knowledge of hardware components
  • Knowledge of driver integration
• Good knowledge of Windows client operating systems such as Windows Vista, Windows 7 , Windows 8 , Windows 10
• Good knowledge of server 2008, Active directory, Group policy, DHCP, DNS, basic windows networking
• Knowledge of VB Scripting/ HTA / Batch scripting/Power Shell or any programming language is a must
• MDT, SCCM 2007/ SCCM 2012, Windows 7/Windows 8 related certifications is a must
• Excellent communication and presentation skills
• Graduate or equivalent work experience

Working conditions

• Open to working in rotational shifts as may be required
• Strictly adhere to organizational policies while discharging duties.
• Take active part in technology, process trainings

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Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity