Job Description

What you'll need to have

a. KNOWLEDGE
Good knowledge of project and change management methods and tools as well as project management

• Broad knowledge of the end-to-end buyer journey in an omnichannel reality and online customer behaviors
• Good understanding how to drive business in a omnichannel retail environment.
• Skilled in creating a high commercial performance.
• Strong knowledge of operational plans and goals with ability to follow up on KPIs
• Broad knowledge of local market environment and expectations from customers today and tomorrow to securecustomer demand and expectations.
• Broad knowledge on budget setting,implement action plans and follow up goals

Broad knowledge of IKEA tools, processes, and cycles

• Thorough knowledge of IKEA concept, brand objectives, values, and vision

b. MOTIVATION

• Motivated by the IKEA culture and values and the unique IKEA range

? Motivated by increasing customer value and thinking customer first
? Passionate about selling and getting the best for the customer
? Passionate about understanding the behaviors of the many people, the local
Life at Home and current Home Furnishing trends ? Passionate about growing and developing people, help

Your responsibilities

Lead all Core Area teams in the store, taking an umbrella view across all Home Furnishing Business
Areas and managing inter-dependencies among the different Core Areas to drive sales, profitability,
and secure peak operational performance in the store

• Identify your local market potential and work together with your team and other stakeholders to

ensure the store is locally relevant through the different sales channels

• Secure successful implementation of country priorities and sharing of good solutions.
• In Collaboration with your team and input from stakeholders, lead and deliver the commercial action

plan for your store to ensure the achievement of the agreed goals to maximise sales and generate
sustained long-term profitability.

• Measure the performance of sales, volume, and profit to maximize efficiency and effectiveness, and act

on deviations and opportunities

• Analyse financial goals, KPIs and costs, and with your teams, act on deviations
• Lead, coach and develop a high performing Selling team that will strongly contribute to reach the

common objectives aligned with agreed goals, expectations and follow ups.

• Apply and drive a culture of interdependent leadership and active cooperation across all functions

within the store and Service Office partners, to secure integration, common focus and maximize impact.

• Lead in driving an open and sharing climate, be a role model of the IKEA values

Together as a team

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

What you need to know

Ability to lead business through people by demonstrating strong leadership capabilities.

• Ability to understand the role of Commercial and Selling as an integral part of the business
• Ability to prioritize and make decisions with speed and simplicity
• Ability to take a holistic view of a country organization and identify business opportunities accordingly
• Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward