Provides Identity and Access administration within Application/Active directory/Mainframe environment as per requests submitted through various request methods.
Provides basic technical support for routine security-related issues.
Responds to related problem tickets.
Provides on-call 24/7 Access Management/Production support as required or scheduled by management.
Performs periodic review of existing documentation to ensure current understanding of processes and procedures making updates/changes as necessary.
Identifies ways to streamline and automate access management processes to ensure consistency, reduce errors, reduce cycle time, and minimize audit/gap issues.
Performs tasks/projects that is assigned/recommended by Immediate Manager
Primary Skills
Identity Access Management
ITIL
24/7
Secondary Skills
Ticket Management
Production Support
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