: Key functions will be: . Handling Audit & disbursement of Loans and docket management. . Disbursement (File management) - Ensure file is complete before disbursal. . Ensure disbursal checks and timely dispatch of files for archiving. . Managing a team of Operations Executives . Operations Management - Ensure that all credit and operations processes are adhered to in a branch. . Documentation - Ensure pre & post approval documentation is accurate. . Tracking, completion and updation of collected PDD documents. . Vendor Management. . Ensure indent follow of standard operating procedures for all operational functions. . Timely resolve File hold / Recon / Re-payment issues. . Responsible for smooth flow of process relating to business. . Set up audit framework. Carry out audits and get closure on items . Staffing and grooming, team building, motivation, satisfaction and Cost analysis. . Basic Analytics and MIS reporting.
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