Hr Operations Advisor
Year Hyderabad, Telangana, India
Job Description
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Summary
Experience Required:
0 - 2 Years
Job Term:
18 Month Contract
Location:
Hyderabad
Category:
Human Resources
USA based MNC that develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services.
We are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities:
- Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
- Respond & resolve queries in a timely & accurate manner with employee experience at the core.
- Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)
- Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
- Follow the Desktop Procedures / KB articles defined for every transaction/query
- Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
- Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
- 0- 2 years\xe2\x80\x99 max experience in HR Services and any HR application like Success factor, SAP, Workday etc.
- Post-Graduation (any specialization)
- Excellent written & verbal English communication
- Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
- Knowledge of MS tools (Excel & PowerPoint)
- Attention to detail and ability to follow guidelines
- Ability to maintain highly confidential and sensitive information
- Ability to deliver against agreed objectives/ service levels
- Ability to work effectively in a team and willingness to help others
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Job Detail
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Job IdJD3243209
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear