Hr Admin | 7 To 9 Years | Kolkata

Year Kolkata, West Bengal, India

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Manage the client engagement.
Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds.
Respond to client\xe2\x80\x99s queries & escalations accurately (via phone, live chat, email and case management system).
Process, maintain & administer HR transactions & provide support (e.g. Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.).
Provide clarification of HR policies and procedures.
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
Organize knowledge sharing sessions both within the team and cross teams.
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.

Primary Skills

Strong process knowledge in workforce administration/Employee data administration.
Strong project management skills applied in a business/corporate environment.

Secondary Skills

Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.).

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