Hotel Assistant

Year    Kochi, Kerala, India

Job Description


1.Perform all check in procedures for guests on an everyday basis with help of both computerized and manual methods and ensure guest satisfaction. 2.Liaise with our housekeeping department and maintenance department to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\' needs 3.Maintain updated records of bookings and payments 4.Monitor compliance with safety and hygiene regulations of the hotel rooms & restaurant. 5.Oversee the dining area, supervise food and beverage service staff in accordance with operational policies that he may help establish. 6.Work with food and beverage staff to ensure proper food presentation and proper food-handling procedures. 7.Seek, listen and respond to Guest feedback. 8.Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same. 9.Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks. 10. Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc. 11. Assist in planning regular and special event Menu.

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Job Detail

  • Job Id
    JD3155435
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kochi, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year