Hospitality Trainer / Hr Trainer

Year Rajkot, Gujarat, India

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Need to Train Housekeeping, F&B and all other Hotel Departments
To capture and acknowledge and reward moments where our team has wowed our guests and similarly to capture, acknowledge and improve upon moments where the opposite has happened and left our guests dissatisfied.
To create a training program for each of our staff when they start and on an ongoing basis to support the above ideals and goals.
To design and drive initiatives designed to educate staff about the emotional aspect of client service delivery.
To collaborate with various department heads and identify specific training needs and expectations of individual staff members and provide support in whatever way required.
To help design and deliver training content to ensure brand building and service standardization across all centers.
To identify need for outsourced or outbound training sessions; identify and coordinate with agencies providing such sessions
To utilize the training budget and provide effective induction and orientation to all employees by tailoring sessions, if required.

Job Types: Full-time, Regular / Permanent Salary: 920,948.69 - 932,699.16 per month Schedule:

Supplemental pay types:

Ability to commute/relocate:

Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Language:

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