Hiring For Branch Manager

Year    Bengaluru, Karnataka, India

Job Description

As an Assistant Branch Manager- Operations, you are expected to: 1. Act as point of contact at the branch, for students and parents, throughout the student journey.2. Ensures speedy resolution of queries & grievances to maximize customer satisfaction levels, this includes clarifying queries, resolving complaints/issues, coordinating with other departments on behalf of students/parents etc.3. Ensure retention of students and controlling left-outs.4. Monitor and ensure efficiency in budget management and timely collection of revenue.5. Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students.6. Lead a team of executives (EDP, Admin, Accounts) towards effective collaboration and provide support to maintain business continuity and operational efficiency.To be successful in the Assistant Branch Manager- Operations role you are required to have:

  • An excellent organizational skills and ability to multitask with strong business acumen.
  • An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines.
  • A strong communication and interpersonal skills.
  • An ability of stakeholder management.
5. An ability to handle customers in a calm, empathic & patient manner, along with strong sales persuasion skills.6. An excellent networking and presentation skills to conduct seminars.7. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to Sales & Services.Must Attitude: 1. Customer Orientation2. Sense of Ownership and Accountability.3. Result orientation4. Emotional intelligence to work and lead the team.Qualification: 1. Must have bachelor's degree.2. Preferred BTech / MBAExperience: 1. Proven experience as Store manager, Branch Manager, Centre Head or similar managerial role across education, banking or retail industry.Key Interactions: Externalo Students, Parents and Schools Representatives.o Vendors including marketing agencies and finance partners.o Government regulatory bodies representatives.o Representatives of financial institutions and banks. Internalo Branch's Academic & Non-Academic teams.o Corporate Finance, Legal & Compliance teams.o Regional Student Support Centre.o Regional Sales & Operations Team.o Regional and National leadershipo Head office.Job Type: Full-timeSalary: ?300,000.00 - ?500,000.00 per yearSchedule:
  • Morning shift
Ability to commute/relocate:
  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Preferred)
Experience:
  • total work: 5 years (Preferred)
  • Management: 1 year (Preferred)
Speak with the employer
+91 9311381370

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Job Detail

  • Job Id
    JD2885456
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year