Job Description

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.
In customer experience organization, you will be part of Global sales support – Mobile networks Product team providing pre-sales support to front end customer teams in various markets. The MN team is working on cutting edge technologies including 4G, 5G & ORAN at both product and solutions level. The team with set of experienced technical professionals is responsible for interfacing with customer teams in all markets and Product Line management in parallel to ensure best in class pre-sales and tendering support.
What you will learn and contribute to
We are looking for a MW Team Lead for global support. As part of the team, you will:

• Provide Mircowave portfolio management at GSS (global Sales Support) with Nokia wide microwave portfolio & influence solution approach in bid response.

• Interfacing and relationship management with mobile networks product portfolio team and market customer teams.

• Technical consultancy / answering during bid preparation & regular competence development of bid team members.

• New product enabling and support to preparation team for competence gap analysis and provide support to fill these gaps

• Responsible for quality and bid process adherence with support for internal audits, ISO compliance and quality process updates.

• Able to build and manage peer network in the different business units including product line units.

Your skills and experience
You have:

• Bachelor’s degree in engineering with 15+ years of experience on the Microwave technologies including Radio Transport with sound understanding of basic transport fundamentals.

• Prior experience in line management and business leadership skills. Understanding of pre-sales with knowledge on tendering activities including project and bid management skills.

• Flexibility and Willingness to contribute with creative, out-of-the-box solutions, to problems arising in a dynamic environment, under high market pressure.

• Willingness to work across time zones and communities/cultures

• Proven leadership qualities and business ownership with strong interpersonal skills including time management & assertiveness.

It would be nice if you also had:

• Master’s degree

What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
As part of Global sales support team, you will get pre-sales exposure across markets and opportunity to work on latest technologies. The team engages regularly in employee engagement activities and various events.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.