Job Description

Head Of Inside Sales

We are a Global Insights, and Analytics company, focuses on ESG, Data Analytics, and Investment & Market Research services. With a team of over 1000, the company has a presence in New York, London, Zurich, Seattle, Austin, San Francisco, Toronto, Pune, Bengaluru, and Hyderabad.

We are looking for an experienced Head of Inside Sales to lead and support our Inside Sales team.

- The Head of Inside Sales will be responsible for identifying and nurturing prospective leads, running mail campaigns campaigns, converting leads, monitoring sales metrics and managing the sales administration process.

- Using upselling tactics to secure the best possible deal and follow up with clients to ensure an excellent customer service.

Job Responsibilities :

- Build a team of high performing Inside Sales Executives with the potential to exceed team goals.

- Accountable for developing a set of qualified leads and set up process for conversion of leads into actual sales.

- Set challenging yet achievable goals and track progress. Coach, train, evaluate and monitor Inside Sales Executives\' performance.

- Prepare reports based on target, actual, and forecasted sales and report to VP Sales.

- Suggest improvements in the existing sales administration process.

- Actively use customer feedback to provide better services.

- Work in synchronization with the Marketing and Delivery teams to achieve company goals.

Qualifications and Experience :

- MBA in marketing with at least 15 years\' experience in Sales / Inside Sales.

- Proven sales leader, purposeful planner, people leader, sales challenger, market maker, and a social seller.

- Hands on experience with CRM software and MS Excel.

- In-depth understanding of the sales administration process.

- Excellent interpersonal and team management skills.

- Strong analytical and organizational skills.

- Numerical abilities and problem-solving attitude.

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