Job Description

Head, Digital & Alternative Banking. Location: Thrissur, Kerala Responsibilities 1. Digital Banking Strategy: Develop and implement a comprehensive digital banking
strategy
2. Channel Expansion and Optimization: Expand and optimize digital channels to
enhance customer experience and drive channel migration.
3. Product and Service Innovation: Drive innovation in digital banking products and
services to meet customer needs and stay competitive
4. Customer Acquisition and Engagement: Expand and optimize digital channels to
enhance customer experience and drive channel migration
5. Digital Sales and Cross-selling: Drive digital sales and cross-selling initiatives to
increase revenue and deepen customer relationships.
6. Digital Security and Fraud Prevention: Ensure robust security measures and effective
fraud prevention mechanisms in digital banking operations.
7. Performance Analysis and Optimization: Monitor and analyze digital banking
performance metrics to identify areas for improvement and optimize operations
8. Collaboration and Stakeholder Management: Collaborate with internal stakeholders
and external partners to drive digital banking initiatives and partnerships
9. Digital Adoption and Usage: Drive digital adoption among customers and increase
usage of digital banking services.
10. Mobile Banking and App Development: Develop and enhance mobile banking
applications to provide a seamless user experience
11. Open Banking and API Integration: Explore and implement open banking initiatives
and integrate APIs to enhance service offerings
12. User Experience and Design: : Ensure a user-friendly and intuitive design across
digital channels
13. Regulatory Compliance in Digital Banking: Ensure compliance with relevant
regulations and guidelines in digital banking operations.
14. Analytics and Data-Driven Insights: Utilize data analytics to generate insights for
informed decision-making and personalized customer experiences
15. Team Management and Development: Lead and develop a high-performing digital
banking team Qualifications and Experience B Tech and MBA from premier Institutions
15+ years\xe2\x80\x99 relevant experience in Banking/Fintech/ IT/ Consulting / Big 6
Agile Project Management and digital transformation experience preferred Job Type: Full-time Salary: Up to 3,451,656.58 per year Schedule:

• Day shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have 15 years experience?
• Banking/Fintech/ IT/ Consulting / Big 6 - In which area experience?
• notice period?
• ready to relocate to thrissur?
• Do you have Agile Project Management experience ?
• Do you have digital transformation experience ?
• Are you holding Btech or MBA?