Job Description

Happay offers a unique spend management platform that unifies all business expenses. Our comprehensive spend management solution offers end-to-end spend management and real-time spend visibility to enterprises. Our suite of fintech solutions, which includes our travel and expense management software, prepaid and corporate credit cards, has helped industry leaders successfully optimize spends. We are recognized as India\'s premier expense management solution with over 7000+ companies onboarded across 40+ verticals and has come up with a lot of exciting products in the FinTech domain.

Happay comprises over 400+ professionals who collaborate and operate from our offices across Bangalore, Delhi & Mumbai.

It\'s funded by marquee investors like Sequoia Capital and Prime Venture Partners, among others. We\'ve won the CIO Choice Award and Technoloviti Award for the Best Expense Management Solution for two years in a row now (2019 & 2020). Deloitte\'s Technology Fast 50 Award (2020) is the recent accolade in our kitty. Besides expanding our dominance in the Indian market, we are also gearing up to launch our solution in the international markets very soon.

With the recent acquisition by Cred, our focus will be on scaling our team and products fast. Happay has expanded its operations to every major city in India and has recently settled its footprint in the middle east and southeast Asia.

About opportunity:

To accelerate our growth further, Happay is looking to build the industry\'s best Account Management team. This role will involve in managing existing Accounts of Happay and conducting the up-selling process as well.

What you would do:

- Present products and services to clients, peers, and management as it relates to performance and planning.

- Collaborate with colleagues and internal departments to achieve underlying fundamental companies\' objectives and goals

- Meet and exceed sales KRAs and metrics for emails, calls, meetings and demonstrations, customer escalations.

- Provide actionable customer feedback to key stakeholders including, but not limited to, marketing, product development and research

What you must have:

- 3 to 5 years of account management experience (in a similar discipline preferred: financial services, business to business SaaS sales, solution selling)

- Excellent interpersonal, verbal, and written communication

- Proven track record in hitting quota and retention targets

- Organized, detail-oriented with the ability to multi-task, prioritize and respond quickly

- Negotiation skills as it relates to renewal upsells, cross-selling, and additional product addons

- Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred

- Self motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal teams

What would make you successful:

- Customer First, Ability to make positive impact on every interaction, able to understand.

- Customer needs and find a solution.

- Interpersonal effectiveness and ability to influence.

Life at Happay:

When it comes to your career, you could work anywhere. With your talent, drive and ambition, we want you to choose us.

At Happay, we have a big, audacious goal - to build a B2B payment platform that gives businesses the visibility, predictability, flexibility, and control that no Indian bank can or has given before. There are new things to learn and new challenges to overcome every single day and it\'s our job to meet them.

Happay has a very open culture where there are no office cabins, and you can reach out to anyone anytime. We have flexible working hours, in-house pantry, and a very comprehensive health insurance. You would be working with the best talent in the country, building products that is going to disrupt business payments for good! Be a part of the action.

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