Job Brief We are looking for a Front Desk Officer to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Officer, you will be the first point of contact for our company. Front Desk Officer\xe2\x80\x99s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Officer, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Front Desk Officer JD
Greet and welcome guests as they come and go.
Be professional and pleasant while interacting with guests.
Handle queries and address complaints.
Schedule meetings and appointments.
Attend phone calls and redirect them to the appropriate line.
Take messages and pass them on to the receiver.
Receive packages, deliveries, and letters.
Regularly check and sort emails.
Keep an inventory of office supplies and ensure it is always stocked.
Maintain a filing system of all required documents.
Maintain a visitors log book.
Skills Required:
Any Graduate
Proven experience as front desk representative or relevant position
Familiarity with office machines (e.g., xerox, printer etc.)
Knowledge of office management and basic bookkeeping
Excellent knowledge of MS Office (especially Excel and Word)
Excellent communication, written and people skills
Good time management, organizational and multi-tasking abilities