Job Description

Job Designation: Front Desk Officer Location: Pune, Baner. Qualification Criteria: Any Graduate ( IATA will be preferred) Experience: 2 years Roles and Responsibilities for Sales Executive:

• Preference: Females Candidate only.
• Job Responsibilities for the role of Front Office cum Trave desk Executive:
• 1) Manage end to end travel plans pan India efficiently and cost-effectively \xe2\x80\x93 airlines, trains,
• transport, and hotels
• 2) Negotiate on best rates through vendors every time there is a travel occurrence
• 3) Communicate with the person travelling regularly to keep them updated on logistics
• 4) Manage emergency changes/cancellations in a professional and calm manner
• 5) Handle visa applications and formalities promptly
• 6) Handle all incoming travel requests and the processes that follow after
• 7) Update HR on travel/leaves to be properly recorded
• 8) Greet and welcome guests as soon as they arrive at the office
• 9) Direct visitors to the appropriate person and office
• 10) Answer, screen and forward incoming phone calls
• 11) Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.
• pens, forms and brochures)
• 12) Provide basic and accurate information in-person and via phone/email
• 13) Receive, sort and distribute daily mail/deliveries
• 14) Maintain office security by following safety procedures and controlling access via the reception
• desk (monitor logbook, issue visitor badges)
• 15) Order front office supplies and keep inventory of stock
• 16) Keep updated records of office expenses and costs

• Requirements:
• 1) IATA Certification should be completed.
• 1) Knowledge of bulk booking software and technologies like IATA, Amadeus, Galileo preferred
• 2) Awareness about international travel regulations, customs, and currencies
• 3) A degree in Hospitality, Travel, Tourism, Business or relevant field
• 4) Good command of English, written and spoken.
• 5) Proficiency in Microsoft Office- Excel, PowerPoint and Word