Job Description

About MUFG Global Service (MGS)

MUFG Enterprise Solutions India Private Limited (MUFG Global Service) is the Global Capabilities Centre (GCC) of Mitsubishi UFJ Financial Group (MUFG), the world\'s fifth largest financial institution by assets. Launched in 2020, our operations has expanded to a team of over 400 employees across three offices in Bengaluru and Mumbai. We are a global integrated centre of excellence for strategic cross-functional business solutions by offering and creating value, including: IT performance: Development for applications and middleware, support for infrastructure, cyber security and network monitoring, architecture support for supply chain finance and payments products Risk Advisory: KYC Quality Assurance and Control, AML & KYC Advisory, Governance , Issue Management, Conformance Global Business Services: Business Administration and Credit Analysis support.



Job Profile

Main Responsibilities:

In this role, you will be responsible for Quality Control Assessments across MUFGs banking arm and securities business under a dual-hat arrangement including KYC OM responsibilities. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you.

• Responsible for supporting the Bangalore CMS Head of Client Management Services on the oversight and management of KYC QC and Renewals(Bank/Corp) areas within Client Management Services. Including Delivery of strategicKYC (Renewals and Onboarding) roadmap (as required)in line with the wider EMEA strategy,with a view to deliver meaningful efficiencies and enhance customer experience
• Support with ensuring that the team meet their KRI and KPI targets as expected
• Provide support to the VPs and team leads, ensuring best practice is in place,issues are escalated and processes and resources are operating effectively.
• Command a presence within various work groups and forums,providing meaningful and effective engagement, interactions and leadership.
• Key representative within the banks 1st line for all AML/Financial Crime related aspects; representing the CMS in front key senior stakeholders both internally and externally.
• Interact and influence at a senior level to ensure the bank/securities address risk, and process/procedures take consideration of the customer experience.
• Management; both directly and indirectly of over 30 members of the team. Ensuring that talent is well placed, and utilized.
• High Level planning is essential in this role, understanding upcoming issues both short term and long term, liaising with the relevant counterparts and developing plans to combat issues (i.e. remediations, procedural changes etc.)
• Support the Bangalore EMEA head of the Client Management Services and Senior Management across both Bank and Securities on all related matters(as and when required)
• Establishment and embedding of the functional mandate and handshakes with 1st and 2nd line of defence to define and deliver a clear organisation structure (policy/procedure and reporting)
• Active member of required Program Steering Committee and / or Working Group to determine and oversee the ownership, funding and delivery of Client related initiatives
• Build and mentor a talented team, motivating them to clearly understand how they deliver the firms strategy
• Management / Oversight of all Quality Control Assessments being conducted ensuring the QC team hold appropriate knowledge/ability and work is assigned appropriately, utilizing expertise effectively. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
• Identifying thematic issues within the On-Boarding process, liaising with operational Leads to resolve and implement change.
• Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process.In addition, where remedial action is required liaising and notifying the operational leads accordingly.
• Act as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad- hoc queries where required
• Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QCprocess

Candidate Profile

Work Experience:

• 15+ years of experience with Anti Money Laundering, fraud and bribery or Financial Crime roles [ESSENTIAL]
• 15-18 yrs. of Experience with Investment Banking Ply. with end to end KYC & On-Boarding process[ESSENTIAL]
• Experience of managing a large KYC team or function. [BENEFICIAL]
• Experience of managing projects, delivering results and implementing process improvements (Preferred)

Functional / Technical Competencies:

• Awareness of UK & EuropeanAnti-Money Laundering regulations [ESSENTIAL]
• Knowledge of the regulatory environment and the key regulations governing the area [ESSENTIAL]
• Knowledge of various corporate and complex structures [ESSENTIAL]
• Able to communicate effectively to key stakeholders at all levels.[ESSENTIAL]
• Attention to detail is essential[ESSENTIAL]
• Ability to effectively utilize Microsoft Office (particularly word & excel).[ESSENTIAL]

Education / Qualifications:

• Degree Level or relevant industryexperience [ESSENTIAL]
• Relevant qualifications in Anti Money Laundering, fraud and briberyor Financial Crime roles. [BENEFICIAL]

Personal Requirements:

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritize work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approachto work
• Strong problem solvingskills
• A creative and innovative approachto work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the abilityto perform well in a pressurized environment
• Strong numerical skills
• Excellent Microsoft Officeskills
• A confident approach, with the abilityto provide clear direction to more juniormembers to the team
• A strategic approach, with the abilityto lead and motivate more junior membersof the team

Equal Opportunity Employer

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual\'s associates or relatives, or any other classification protected by the applicable law

MUFG