Job Description

State Street Global Advisors (SSGA) is one of the largest asset managers in the world, with $3.26 Trillion in assets under management. We offer one of the broadest ranges of strategies across asset classes, risk profiles, regions and styles. We deliver these strategies through a wide range of vehicles - including both registered and unregistered funds in major global jurisdictions - from Australia and Japan, the UK, Ireland and Luxembourg and the USA. Solutions include our pioneering ETFs, mutual and UCITS funds. The role of the State Street Global Advisors (\'SSGA\') India - Head of Operations , reporting into the GA India Legal Entity Head and matrix into SSGA Global Head of Operations, is responsible for the oversight of operations teams in Bangalore working closely with colleagues in N.A., EMEA and APAC, will collaborate with the global GA businesses and support teams. The GA India Head of Operations will manage a staff of 100+ headcount in Bangalore. The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world\'s governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. What You Will Be Responsible For This successful candidate will be senior member of SSGA India Senior Leadership team. This role will collaborate closely with the primary businesses functions including the Global Institutional Group (GIG), SPDR, Investment Management, Cash and OCIO teams locally, as well as the support functions including product, technology, compliance, legal, finance, HR and risk. The role will also collaborate locally with IMS, Back Office teams and Shared Services such as AML/KYC with an aim to enhance client experience for SSGA clients Your Role Will Include Information Delivery & Data Management including Global Client Reporting, Fund Data Publishing Collaboration with N.A. Client Implementations Team for client onboarding Collaboration with of EMEA & APAC Client Implementations Team for client onboarding Collaborate with middle office functions Ensuring best in class service levels from Front/Middle/Back Office service providers with agreed upon metrics Execution of GA operations specific platform modernization strategic initiatives Drive service excellence for internal clients (ie portfolio managers & distribution leads) Collaborate with Distribution leaders on client take-on to the GA automated client portal ensuring an optimal client experience Partner with Global Process Owners across the operations organization Instill a culture of Risk Excellence and best in class controls for the Global Operations organization Instill a culture of transformation & continuous improvement Drive employee engagement initiatives amongst the global operations team leading to an above internal/external benchmark employee experience Education & Preferred Qualifications Degree in Business, Finance or Commerce CPA, CFA, CA, MBA would be an added advantage 18+ years\' experience in the asset management industry across multiple functions and clear understanding of the front to back operational functions, processes, data flow, dependencies, challenges Strong project management skills and ability to manage complex projects to tight deadlines Strong technical skills related to product structures, operational platforms Attentive to detail with an ability to look critically at a problem and proposed solutions Ability to build, manage, develop and motivate a high-functioning, diverse team to deliver results Ability to influence colleagues to support business goals Strong commercial mindset and ability to break down barriers to achieve business goals Active ongoing engagement with stakeholders including business partners, second line functions and auditors to ensure administrative and operational effectiveness Engage with enterprise information management and technology to influence data governance to support data integrity Identify key performance metrics for evaluating effectiveness against objectives. About State Street Global Advisors What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world\'s governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world\'s largest asset managers with trillions of dollars under our care. Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You\'ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees\' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

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