Job Description

Role Title: Finance Specialist (L06)

Company Overview:

COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry\xe2\x80\x99s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

We have recently been ranked #5 among India\xe2\x80\x99s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India\xe2\x80\x99s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India\xe2\x80\x99s Best Workplaces for Women in 2022.

We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

Treasury team priority is to ensure the business has the money it needs to manage its day to day business operations, while also helping develop its long term financial strategy. Payment Services team is a part of treasury operations, where we have two main processes i.e Day 1 & Day 2 Exception Process. In a Day 2 we have sub process like Payment Suspense, Payment Research, Payment Returns, Bank Advice & Vision Plus. Payment Services team mainly involves in the clearance of an invalid transaction within a given frame time

Roles Summary/Purpose:

Accurate and timely(daily) verification, processing and balancing of daily monetary processes

Support the implementation of key client/business initiatives that affect Payment Services processes.

Maintain a thorough understanding of all business processes, transaction flows, key systems and sources which impact Payment Services.

Support Payment Services Leader with initiatives and goals, targeting process and productivity improvements.

Essential Responsibilities:

Process monetary transactions in servicing systems or proprietary banking systems accurately and within stated CTQ\xe2\x80\x99s

Direct involvement with trailing activity as it relates to De-conversions/Conversions

Support the reconciliation process as required

Responsible for participating in process improvement projects related to the Payment Services department and other general accounting functions

Maintain accounting clearing and charge-off standards of uncleared items. Complete Journal Entries as assigned

Document process flows, procedures and job aids.

Communicate to managers & fellow associates any exceptions that are unusual in nature, items not cleared timely per clearing and charge-off standards, mis-posted items, etc.

Qualifications/Requirements:

Bachelor\xe2\x80\x99s degree in any discipline with minimum 1 year of working experience on FDR, Workstation & IMS, or in lieu of a degree minimum 3 years of working experience on FDR, Workstation & IMS.

Desired Characteristics:

Knowledge of Synchrony Financial systems (Oracle GL, Discoverer)

Working experience on Payment Returns/Research, Suspense Payments & Bank Advice

Previous experience working with Genpact/Outside Vendor

Prior experience in Payment Services within Synchrony Financial

Prior experience with FDR & Vision Plus receivable systems

Experience with TRECS account reconciliation system

Ability to execute in a fluctuating environment

Excellent analytical and problem-solving skills

Personal Computer proficiency (software: MS Office preferred)

Excellent organizational and follow up skills

Demonstrated interpersonal and relationship building skills

Demonstrated commitment to quality and customer service

Excellent communication skills \xe2\x80\x93 both oral & written

Ability to lead small projects to completion

Attention to detail

Eligibility Criteria:

Bachelor\xe2\x80\x99s degree in any discipline with minimum 1 year of working experience on FDR, Workstation & IMS, or in lieu of a degree minimum 3 years of working experience on FDR, Workstation & IMS.

Work Timings: 5:30am to 2:30pm EST

For Internal Applicants:

Understand the criteria or mandatory skills required for the role, before applying.

Inform your manager or HRM before applying for any role on Workday.

Ensure that your Professional Profile is updated (fields such as Education, Prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be any corrective action plan (First Formal/Final Formal, PIP)

Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

Grade/Level: 06

Job Family Group: Finance

Synchrony