At Aman we are on a mission to create the world\xe2\x80\x99s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests\xe2\x80\x99 perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the \xe2\x80\x98Aman way of life\xe2\x80\x99 \xe2\x80\x93 a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality \xe2\x80\x93 fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit \xe2\x80\x93 exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners \xe2\x80\x93 taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities \xe2\x80\x93 ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
LOCATION
This position is located at Amanbagh, Jaipur, Rajasthan, India
POSITION OVERVIEW
To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel
To supervise and coordinate business activities in Food & Beverage Service
To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.
RESPONSIBILITIES
Supervise and oversee the restaurant operation to maintain service standards
Check on guests\xe2\x80\x99 satisfaction levels and properly handle feedback and follow-up
Perform opening and closing duties as assigned
Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
Assist in employees\xe2\x80\x99 development, counselling and resolving staff conflict
Report any complaints, incidents or any other irregularities to F&B management
Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
Maintain quality control for all food served
Train new employees and provide ongoing training for restaurant staff
Manage the work schedules of restaurant\xe2\x80\x99s staff
To ensure that guests receive the attention and service they require
Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management
To motivate, coach and project a positive attitude at all times
Carry out any other duties as and when assigned by the F&B management
QUALIFICATIONS
Minimum 2-3-year experience in luxury hotel or resort and well trained in F&B operations
Strong inter-personality, leadership, and creative skills
Ability to perform under pressure
Proficient in English communication
Experience with MICROS system preffered.
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