Explorex Executive Cusstomer Success (0 2 Yrs) Bangalore (after Sales/customer Service)
Job Description
Responsibilities and requirements :- Take the responsibility of onboarding the client and taking them to live on our platform by performing necessary tasks in coordination with the sales team.- Schedule Training sessions at all our partnered restaurants.- Train the restaurant management staff about our product and how to use it.- Make sure that the staff is implementing & following the right processes and practices.- Take complete ownership of managing the accounts and solving problems in real-time that are faced by clients.- Handle a group of team members and make sure everybody is following the right practices and procedures.Skills & Competencies :- Proven work experience of 0-2 years in the field of operations or in similar roles- Excellent Communication Skills- Ability to build relationships- Problem-solving skills- Bachelor\'s degree in any field- Self-motivated, with a high degree of alliance & respect for work culture, people, systems & processes- Excellent abilities in mentoring & coaching to achieve performance from the team- Ability to handle high-pressure environments with a calm & capable approach (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3118132
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear