Job Description

:

You Lead the Way. We've Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible -- and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Key Success factors & Responsibilities:

This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our Premium cards products via defined Retail channel of acquisition.

Prospecting for new Premium customers through existing leads and cold calling and maximizing lead generation

Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads

Tracking and reporting sales performance including pipeline, acquisition results and market conditions

Set appointments, listen to customer needs, and sell most appropriate premium product

Researches and understands prospects before making the call

Ensures all applications are fully and accurately completed, and submitted properly

Be the interface between Amex and the customer to resolve any application processing issues

Drive the on-boarding of new customers and initiates spend enablement activities

Keep up to date on products and competition

Attend and participate in regular staff meetings

Engage in regular portfolio planning to determine areas of focus & project accurate full year forecasts

Attend relevant industry and partner conferences, tradeshows, and networking events

Ensuring all performance standards are met viz. business targets, controls, and compliance

Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers

Expansion of internal and external relationships, and drive sales results.

The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered

• MBA or Graduate
• Minimum 1 year of front line/field sales experience in Premium financial services domain.
• Candidates with more than 18 months of experience in selling premium B2C product/solution sales, IT sales, Travel, Lifestyle, Healthcare, Real Estate can also apply.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.