Company Description P&M Relationship Management Pvt. Ltd. is a hospitality marketing company based in Noida, with presence in all major cities in India. We work with hotel clients to provide customized, cost-effective, and long-term marketing solutions. Our focus is on customer relationship management (CRM) initiatives and mobile technology for hotels in India. We specialize in outsourcing customer loyalty programs like food and beverage membership sales and Frequent Traveller Programs for leading hotel brands in India. Role Description This is a full-time on-site role for a Guest Relations Executive located in New Delhi. The Guest Relations Executive will be responsible for handling guest relations, communicating with customers and clients, providing customer service, generating sales, and performing receptionist duties. Qualifications Guest Relations and Communication skills Exceptional customer service Sales skills Excellent interpersonal skills with a positive attitude Ability to work independently and as part of a team
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