Job Description

: FILING INFORMATIONPosition Executive - Operations AnalystDepartmentOperationsLocationMumbaiJob Band2
ROLES & RESPONSIBILITIESKey responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing, and implementing solutions.
• Financial business data analysis, P&L account analysis and other financial strategy improvement implementation.
• Sitting in on ongoing reviews of business processes and developing optimization strategies.
• Retrieving and analyzing data using data management systems.
• Implement and Monitor metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
• Supporting Operations Head in driving critical initiatives at a central level.
• Tracking of critical initiatives at a central level
• Preparing of monthly / fortnightly / weekly dashboards for management visibility and review
• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.
• Driving small to medium operational enhancement projects.
• Help foster trusting relationships with vendors and team members
• Research and implement cost reduction opportunities.
• Excellent problem-solving, task prioritization, follow-up, and customer service skills.
• Analyze competition actions to spot market trends and formulate or alter sales direction strategy.

• MBA preferred
• Minimum of 2-3 years of experience in Business Analytics
• Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
• Demonstration of strong planning skills essential and good project management skills.
• Experience of using various data management and analysis tools.
• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
• Ability to work across the business to implement and execute change.
• Ability to impact organization results through influence across organizational boundaries.
• Strong networker, influencer, and team player.

P&O Ferries