Job Description

- Work in a company with a solid track record of performance- Work alongside & learn from best in class talent- Flexible working options- We are hiring for a company which is primarily into providing Loyalty and Incentive solutions to big corporate clients.The JobYou will be responsible for :- Establishing long term goals as well as quarterly and annual business objectives and developing high quality business strategies and plans to deliver these.- Managing the P&L and driving the business toward the achievement of business objectives.- Ensuring that Company's operations are consistent with its overall strategy and mission and fostering a strong organizational culture in line with the company's values.- Representing the Company with clients, investors and business partners.- Working as a key part of the management team to establish business goals and objectives and developing high quality business strategies and plans to deliver these.- Managing the operations of the company and ensuring these are in line with the Company's strategy and goals.- Driving business efficiency and profitability by identifying and implementing process improvements to optimize performance wherever possible.Ideal CandidatePosition Summary :- Make and attend necessary phone calls - inbound and outbound calls.- Provide the required information to the customers- Resolve any queries regarding gift delivery or transit damage.- Maintain database by updating customer information on daily basis- Write communication scripts for inbound calls- Keep the team informed about customer calls and demos on a regular basis (ref:updazz.com)