Executive Customer Support Bpo (0 3 Yrs) Bangalore (after Sales / Customer Service)
Job Description
Customer Support Executive Team : Customer SupportWorking days : 6 daysRemote : Does not allow remoteRoles and Responsibilities : 1. Providing solutions to different problems of customers by taking help of different internal tools2. Answering phone calls and responding to queries3. Having product understanding and helping the customers as well with that.4. Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients5. Coordinating with the internal teams to get the issue resolved6. Candidates should be comfortable with rotational shifts and Week offs7. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints.Skills & Requirements :1. Candidates should possess excellent oral and written communication skills2. Excellent communication skill (Hindi and English Mandatory)3. Candidates should have 6 months to 3 years of experience in Customer Support / Voice Process4. Must have worked in Customer Support Inbound process5. An enthusiastic and energetic individual.6. Quick learne (ref:updazz.com)
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Job Detail
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Job IdJD2931226
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear