Customer Care Executive for Voice Process (Banking)- We have an opening for one of our clients Experience : Fresher Location : BangaloreSkills & Experiences Required :Qualifications : 12th Completion mandatory- Good Communication skills in English + Kannada/Telugu/Tamil/Malayalam- Should be excellent with their communication skills.- Strong analytical skills and be able to manage time effectively.- Should be able to multi-task.- This job strong demands for good interpersonal and problem-solving skills.- Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.Roles and Responsibilities : - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.- The only aim is to ensure customer satisfaction by fulfilling their requirements.- Should be confident in troubleshooting any such emerging queries and maintaining high standards.- Develops a strong relationship with their customers and generates trust with an open and interactive communication.- Acquire and validate information and providing it to the customers with full efficiency.- Setting up customer accounts and provide relevant information to them.- Follow the procedure, guidelines provided and implement it while troubleshooting queries. (ref:updazz.com)
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