Job Description

A Position Overview Position Title Executive - Claims Admin Department Claims Level / Band 201/Executive Role Summary: . Responsible for managing the Claims administration process. . Daily liaising with internal stakeholders\' i.e. Finance department, Branches, underwriting Policy servicing and IT departments. . Preparation of MIS / reports and publishing the same to senior management. . Supervision of the Outsource staff. B Organizational Relationships Reports to Asst. Manager - Claims Supervises Individual Contributor C Job Dimensions Geographic Area Covered PAN -India Stakeholders Internal Assessment Team, Underwriting team, Zonal Team, MIS,IT, Finance team, POS team External Policyholders, claimants D Key Result Areas . Ensuring that the claim reserves and vouchers (related to claim payouts) are prepared and sent to Finance as per SLA. . Reconciliation of payouts with Finance. . All internal and Regulatory MIS\'s to be sent as per the agreed timelines. . Data accuracy in terms of preparation of reserves, vouchers and MIS\'s. . Claims Record management . Ensuring Claims decision letters are prepared and dispatched to the claimant as per the agreed SLA. E Skills Required Technical . Knowledge in MS Excel, Access and MS Word . Good Communication skills - Verbal & Written . Knowledge of Industry practice . Good Typing Speed . Presentation skills Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . F Incumbent Characteristics Essential Desired Qualification Graduate MBA Experience 1 year

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