Executive Assistant Ii
Year Kolkata, West Bengal, India
Job Description
Handling inbound calls - Providing resolution to customer complaints/queries - Escalating complaints to the right level as per escalation matrix - Ensuring loop closure of escalated complaints -informing customer - Capturing Customer Satisfaction level with solution provided. - Making other outbound calls on provided database
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Job Detail
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Job IdJD2872533
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear