Job Description

JOB DESCRIPTION

JOB DESCRIPTION Executive Assistant Manager


1. Job Position Executive Assistant Manager
2. Category Senior Manager 3. Reporting To Managing Director & GM
4. Job Definition To plan, organize, develop, coordinate and administer the entire operations of the Hotel with a view to achieve the best financial results, guest comfort and safety, superior professional image for the Hotel and healthy employer-employee relations


JOB REQUIREMENTS

5. Duties and Responsibilities I. Sales a. To supervise the working of the sales department and give direction and advise for its better performance b. To secure favourable attention of the public by projecting the company\xe2\x80\x99s image favourably c. To maintain external public relations designed to gain increasing acceptance of his unit within the Hotel industry and community in general d. To co-ordinate with the corporate sales and marketing division to achieve maximum occupancy, average room rate and food and beverage income II. Engineering a. To have regular meetings with the Chief Engineer to ensure optimum standards of facility maintenance b. To periodically review maintenance cost with the Chief Engineer, Executive Housekeeper and the Financial Controller III. Food and Beverage a. Improve sales and reduce costs by constant vigilance over these aspects b. Review and give guidance to the F&B promotional activities for the Hotel with a view to maximising sales c. Guide the F&B department in its overall activities and performance d. Review all changes in menus, merchandise and pricing of food sales VIII. Budget and Budgetary Control a. Responsible for the preparation and submission for both, operations and capital budgets, to the corporate office b. To ensure that expenditures are within the budget provisions c. To monitor on a continuing basis, revenue and expenditures, to ensure that profitability objectives are fully met d. To develop on a continuing basis methods of reducing operating costs IX. General Administration and Leadership a. To develop the operating efficiency of all executives of the Hotel and their departments by periodic counselling and meetings b. To develop and initiate such measures which may contribute to the overall development of the unit c. To develop and maintain social and administrative liaison with his managerial staff d. To inspect the Hotel every morning and also undertake bi-weekly inspections with executive housekeeper, chief engineer and the food and beverage manager of their respective areas e. To conduct weekly department head meetings and occasionally observe meetings held by department heads in the course of their work X. Corporate Office Relationships a. To provide to the corporate office all the required information on the operations of the Hotel and also to submit promptly any new information asked for b. To send to the top management and other corporate executives, copies of all letters and memos issued by him/ her as per standing orders on the subject c. To receive prior permission of the Executive Director or the Managing Director before leaving station on any occasion for official or other reasons, except while on privilege leave d. To co-ordinate with all corporate office departments to ensure availability of service and advise from corporate office specialists e. To conduct the operations at the Hotel in the best interests of the company and to be fully committed to corporate objectives In addition to the above mentioned duties and job functions, any other assignment given on an occasional basis or daily basis by the management.