Job Description

About Delta Air Lines

Delta Air Lines is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. We here at Delta are changing the way we do business from top to bottom, and IT is leading the way. Technology drives innovation that enrich our customer experience when it comes to seamless travel through Delta flights. The stage is ripe for disruption. We are calling out to the thought-leaders as we strive to create meaningful and innovative solutions that help us realize our vision. Join Delta Technology Hub (DTH) in Bengaluru, India, to ideate with some of the best minds and unleash a wave of innovation.



The Engineer Leader Crew will be responsible for leading the technical team deliver innovative features supporting Crew Operations. The leader of this space will work with their, and matrix teams to define the technical roadmap that creates resilient and automated systems and ensure smooth delivery of our solutions with a focus on reusability, reliability and quality. This leader will work very closely with the technical architects on the team and across the organization, partner with peers across the IT and, even more heavily, the business organizations in order to build an industry best crew members experience.

Responsibilities include, but are not limited to:

• Lead teams working on Crew applications by helping them identify solutions to business needs
• Mentor and build the team while delivering innovative and efficient solutions for about 40K crew members
• Negotiate between multiple projects, business leaders, and technical teams in order to deliver market leading solutions
• Determine feasibility and ROI of adopting newer market trends and technologies in the development space, interacting with business and product owners in order to define technical solutions for a better crew member experience and communicating solutions to varied technical and non-technical audiences
• Production issue triage and prevention as needed, release management support from a planning and communication standpoint, and overall backlog maintenance
• Recruiting, hiring, and retaining the industry best talent for the team
• Build a roadmap and set a team vision in alignment with organizational goals and driving these to successful outcomes
• Research and Development of POCs, innovative new ideas for the best crew member experience
• Collaborate with the portfolio Directors, General Managers, Managers, Dev teams, Architects & other stakeholders on deliverables for the Crew applications
• Drive work using industry leading agile practices

What you need to succeed (minimum qualifications):

• BS/MS, preferably in a technical or scientific field, with 10 or more years of experience in an Agile environment, or any equivalent combination of experience, education, and/or training
• Strong leadership ability with a track record of developing people and achieving challenging objectives
• Experience engineering software within an Amazon Web Services (AWS) and RedHat OpenShift cloud infrastructure or other prominent enterprise cloud provider is required
• Experience developing software using Java, SpringBoot, Angular, JavaScript, JQuery, SQL, SpringBatch
• Experience developing and deploying RESTful microservices and using Swagger, JSON, Postman
• Test Driven Development
• Airline industry knowledge is a plus
• Embraces a diverse set of people, thinking and styles

What will give you a competitive edge (preferred qualifications):

• Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably for the audience
• Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain
• Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
• Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
• Solution Oriented - Maintains a positive attitude towards coming up with solutions and developing new approaches, doesn't let distractions get in the way, isn't overwhelmed with problems/issues