Engineering L1 Technical Support

Year    Chennai, Tamil Nadu, India

Job Description

Vestas is the world leader in wind technology and a main motivation in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Service Operations APAC
Operations Engineering APAC
Turbines ASP

Turbines ASP is part of Service Organization supporting the Service and Construction organizations on technical support and acting as the link between VPS and local business units.

Responsibilities

  • Review L1 work order backlog (after ROC) and assess needs for further actions
  • Assess if additional remote troubleshooting activities can be performed (analysis and solution finding)
  • Detailed technical recommendation provided to despatcher
  • Solutions to be documented in VGA upgrading the database
  • Knowledge shared within team, relevant roles in the process and across the global Ops Community
  • On-site trouble shooting work orders, trends and developments actively processes, and solutions provided
  • Regional anchors point for remote trouble shooting
  • Document additional remote troubleshooting actions not existing/provided currently within VGA
  • Forward suggestion / technically planned work order to improve on-site first time fix rate
  • Provide input to trouble shooting task lists / parts and tools
  • Regular analysis of top on-site trouble shooting work orders to identify the root cause and document action plans in VGA
  • Participate in regular meetings focusing on asset faults / actions and solutions, and join ROC community to improve remote first time fix rate
Qualifications
  • Bachelor's Degree / Trade certification in Electrical / Electronics
  • Required 10-18 years working experience in trouble shooting / commissioning/ technical support of Vestas turbines
  • Experience in VMP Global/ TAC II controller is must
  • Experience in Sulzon /Senvion/ Gamesa/ GE would be advantageous
Competencies
  • Several years of trouble shooting experience - for instance within Vestas
  • Understanding of WTG control systems
  • Innovative and detailed working approach
  • Self organization / good time management and stress resistant
  • Affinity to work within different systems to investigate root-cause and document solutions
  • Ability to work in a time-sensitive situation
What We Offer

We offer an exciting job in a progressive, international environment. You will have the opportunity to contribute to strengthen the position of Vestas in a key market for the company with great perspectives of growth. Join Vestas and you'll cultivate your career in an inspiring environment at a well-known wind turbine producer, which has an ongoing commitment to sustainability. We value professional initiative, the desire to take on responsibility, and the right balance between creativity and quality in all solutions. At Vestas your growth is our growth.

Additional Information

Your primary workplace will be Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 22nd Nov'22.

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our to receive notifications on new and relevant postings.

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Job Detail

  • Job Id
    JD2950230
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year