Documents Verification (office)
Job Description
Doing outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other services wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
Requirements Graduated high school, but a bachelor\'s degree is preferred.
Prior experience with customer service and call centers in relevant job roles.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the English language Job Types: Full-time, Permanent Salary: \xe2\x82\xb911,900.00 - \xe2\x82\xb918,790.00 per month Benefits:
- Provident Fund
- Day shift
- Performance bonus
+91 8700426029
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3147250
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationShahdara, Delhi, Delhi, India
-
EducationNot mentioned
-
ExperienceYear