Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well read on company policies and the…
Manage team of executives handling policy servicing related requests \xe2\x80\xa2Handle customer queries and requests and complaints received via the call center/ email/ letter/ calls/ branches. \xe2\x80\xa2Interdepartmental follow up and coordination for Customer Request handling \xe2\x80\xa2Meet the targets laid down by…
Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well read on company policies and the…
Manage team of executives handling policy servicing related requests \xe2\x80\xa2Handle customer queries and requests and complaints received via the call center/ email/ letter/ calls/ branches. \xe2\x80\xa2Interdepartmental follow up and coordination for Customer Request handling \xe2\x80\xa2Meet the targets laid down by…