Job Description

The Role Responsibilities

Business parameters:

• Deliver Bancassurance business through existing channels of the Bank for the assigned region
• Responsible for ensuring that all Certified personnel of these channels are equipped to deliver Insurance products to customers post understanding the customer needs
• Ensure channel readiness - training on products and processes, activation of frontline
• Deliver year on year grow & scale regional franchise for each business vertical.
• Drive Insurance business with highest level of governance and process adherance
• Contribute to a culture where all stakeholders feel open to raise concerns and deal with them in utmost transparency & fairness.
• Keep quality of business as one of your prime responsibility - persistency at the highest level of industry standards.
• Attend & Resolve all client escalations on priority
• Zero tolerance on any compliance, risk and conduct related issues

Governance:

• Take responsibility for undertaking the risk and compliance requirements of the Zonal Head role.
• Ensure Insurance distribution is led by customer needs and customer is at the center of all processes
• Understand & comply with applicable laws & regulations, the Group policies, procedures and the Group Code of Conduct.
• Effectively identify, escalate, mitigate and resolve risk & compliance matters.
• All concerns raised on risk and compliance matters are addressed and misconduct appropriately dealt with.
• Adherence to laws & regulations, internal risk and compliance and Group Code of Conduct.
• Timely completion of all mandatory risk & compliance training, including E-learnings by the set deadlines by you & team members.
• Proactive identification and reporting of risks and concerns.

People

• Create a culture of continuous learning & development of processes, product & selling skills
• Treat all team members fairly
• Focus on upskilling and growth of team members
• Control attrition

Manage Stakeholder:

• Affluent/ CR Team, NR Teams, PCA, EB, BB, Private, Premium, Virtual client servicing teams, PRU, Niva Bupa, ICICI Lombard, Royal Sundaram

Desired skill set

• Vintage - 10/12 + years of main stream team leading experience in selling/ recommending wealth products, preferably bancassurance business.
• Deep experience of channel management & nurturing strong business alliances.
• Good understating, creative thinking and experience of driving various campaigns successfully to drive teams and stakeholders to outperform.

Other Responsibilities

• Be involved in overall Wealth Management initiatives

Our Ideal Candidate

• Post Graduation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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