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Job Category Customer Success Group
Job Details
Salesforce, the Customer Success Platform and world\'s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes\xe2\x80\x99s \xe2\x80\x9cWorld\xe2\x80\x99s Most Innovative Company\xe2\x80\x9d five years in a row and one of Fortune\xe2\x80\x99s \xe2\x80\x9c100 Best Companies to Work For\xe2\x80\x9d eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
The Salesforce Global Delivery Centers (GDCs) supports consistent high-quality delivery across the globe as Salesforce grows. To deliver on this promise, the GDC is expanding its capability and scale to support a rapidly growing professional service organization.
Salesforce is seeking a highly motivated Director of Professional Services for it\xe2\x80\x99s Global Delivery Centre. The ideal candidate will have experience working in a Global Delivery Centre set up and a strong Salesforce background with a passion for development and growth. As a Director of Professional Services you should have expertise in building strong competency with large teams across geographies. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models.
We seek an outstanding and experienced leader who will lead a highly motivated and performant industry focused Services team to deliver maximum value and satisfaction to our customers and teams.
The successful candidate will be a key member of the Leadership Team. You will have a depth and breadth of experience managing a team of service engineers, across industries & domains and multiple product lines. You will have exceptional leadership, communication, strategic, analytical, pre-sales, and consulting skills, as well as a track record of building high performing teams. Additionally, you will have a track record of success in the following areas:
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