Digital Talent & Learning Lead

Date: 13 May 2024 Location: Noida, South Asia, IN Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021\xe2\x80\x9322 we reached 650 million people.


Digital Talent & Learning Lead


British Council Pay band: Grade 8
Location: Noida, India
Department: Human Resources
Contract type: Indefinite (permanent)
Closing Date: Monday 27 May at 23:59 UK time zone


Interviews will take place on: w/c 10 June 2024.


You must have the legal right to work in India at the time of application.
There is no relocation or sponsorship support.


British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.


Role Purpose


We are currently recruiting for a Digital Talent & Learning Lead who will help transform our approach to talent and learning by bringing the expertise enabling us to connect talent, learning and career development through digital technology.


In this role, you will own the digital roadmap for Talent Management, Learning and Performance at the British Council. You will use technology and the latest thinking in digital learning design to manage the interface between People function technology, Digital teams and Learning & Development Operations, building and improving an inclusive learning and career development experience, as well as the capability within the Learning Experience team.


You will be a member of the global Talent, Learning and Performance centre of expertise, and part of the wider Talent and Organisational Development team (T&OD) team, which collaboratively creates the required frameworks to develop and launch products that meet future business needs, and which ensures that the infrastructure is in place to deliver a seamless talent and learning experience for colleagues across the British Council.


Role Context


The British Council has recently undertaken a significant Transformation programme across all areas of the business, with departments across the organisation at varying stages of maturity in implementing and embedding their new operating models.
The Talent and Organisational Development team (T&OD) exists to bring focus to the development of our people and organisation, partnering with leadership teams as we come out of the transformation programme, to build the diversity, future skills, capabilities and ways of working they need so that we continue to renew and strengthen our global impact.
The T&OD team also plays a significant role in the activation of our EVP (Employee Value Proposition), and is committed to influencing our culture and the experience of working within the British Council through collaborative work with leadership teams and colleagues in other People teams.


Main Accountabilities/Responsibilities

• Develop and own the digital roadmap and implementation plan to enable the delivery of strategic goals in collaboration with the Head of Talent, Learning & Performance.
• Be an ambassador and subject matter expert for digital talent and learning, providing inclusive and thought leadership so that we continue to evolve our approach and maximise the impact we can have.
• Consult with People Business Partners and business leaders to define requirements and identify opportunities for digital optimisation.
• Source, produce and use data to generate insights and recommendations to manage and optimise existing systems and processes, and to drive continuous improvement and future performance with a particular focus on end-user experience.

• Manage the relationship with Talent Acquisition, People function Technology, Digital & Technology and People insight to ensure the digital transformation for Talent development, that Learning and Performance is prioritised, and that requirements are addressed in the choice and implementation of the systems.
• Manage the integration of third-party learning content providers and platforms, and quality assure the content provided through L&D operations; continuously assess and report on quality of service, delivery, and return on investment, working alongside the Global Learning Experience Specialists.

• Stay on top of wider innovations in the talent and learning technology space and identify when system or process changes may be beneficial.

• Design the framework that supports the development of an inclusive learning culture, curating internal and vendor learning content for the skills frameworks and the learner journeys defined by the Learning Experience Specialists and the Global Talent Lead.

This role includes but is not limited to the responsibilities listed above, more details can be found in the role profile.


Role Specific Skills

• Data driven, grasps and uses data to make decisions and inform practice.
• Business acumen, identi\xef\xac\x81es, interprets, and applies insight into external business trends and organisational factors, understands customer needs and applies user-centric principles.
• Execution excellence, implements actionable and adaptive plans to achieve results.
• Interpersonal skills, achieves shared goals using effective interpersonal skills.

• Digital agility and aptitude; integrates technology to build ef\xef\xac\x81cient, scalable, and impactful People function solutions; motivated to learn and experiment with digital ways of work.

Role specific knowledge and experience required


Minimum/essential

• Digital learning specialist with previous experience working in a role with similar accountabilities and breadth.
• Implementation and use of a learning management system and/or a learning experience platform or a talent intelligence platform.
• Experience of developing and managing inclusive strategic and operational digital learning and talent initiatives.

Desirable

• Experience of implementing an integrated talent, career and learning experience platform such as Eightfold.
• Experience within a global organisation.
• Experience of \xe2\x80\x98design thinking\xe2\x80\x99 methodologies.

Education

• University degree, or equivalent in professional experience.

For the detailed Role Profile and any questions, please reach out to: Sabine.Danoffre@britishcouncil.org


A connected and trusted UK in a more connected and trusted world.


Equality , Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\xe2\x80\x99s Safeguarding policies for Adults and Children.


If you have any problems with your application please email askhr@britishcouncil.org


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \xe2\x80\x98ASK HR\xe2\x80\x99 email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.