Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role name and description - Methods and Delivery Excellence - Talent DEx Lead

Methods & Delivery Excellence is one of the key initiatives for GDS, which will be enabled through 3 workstreams (QADA, Methods & Value Creation). QADA (Quality Assurance and Delivery Assurance) play an important building block as we establish the practice, as it anchors 6 out of the 10 tenets of Methods & Delivery Excellence

Methods and Delivery Excellence is a newly formed entity and a lot need to be established ground-up, including QADA workstream. Having said that the person need to work across the 3 verticals understanding the current related functions operating in silo or smaller independent pockets and have the ability to decide & engineer alignment with the broader vision.

The opportunity

To implement industry best delivery excellence initiatives across the Talent organization. As GDS is looking to grown in size, Talent organization becomes key to enable and sustain this growth. This role envisages establishing industry standard methods framework, keep it updated and ensure process improvements happen continuously

Your key responsibilities

• Lead delivery excellence initiatives for the Talent organization
• Support definition, adaption and implementation of end-to-end methodologies, processes and procedures, metrics and measurements, reporting and control.
• Ensure development of necessary training aids to implement standard methods
• Contribute to establish and maintain organizational delivery excellence strategy
• Enable methods in line with industry standards (PCMM, ISO, Agile etc)
• Collaborate with all GDS stakeholders to ensure compliance with Delivery Excellence goals and objectives.
• Experience in defining metrics and measurement based on latest industry trends and best practices.
• Bring in thought leadership with past experience in having worked with many delivery tools and platforms to build integrated delivery platform
• Focus on bringing innovation to improve quality and delivery assurance processes.
• Global exposure and having proven record of working in cross cultural environment. Strong communication & decision making skills.
• Strong analytical & decision-making capabilities along with very strong people skills.
• This would be a supervisory role with both direct & indirect set of reports.

Skills and attributes for success

• Stakeholder Management
• Global Mindset
• Influencing and Negotiation skills
• Change Management, Adaptability and Agility
• Innovative mindset and ability to relevant models suiting to the context

To qualify for the role, you must have

• Bachelors or Masters, preferably with engineering or management background
• 15+ years of experience in a profession services or related industry
• Expertise of having created methods (ETVX, Turtle, RUP) for Talent groups
• Passionate on people side of the organization
• Certification not mandatory but any maturity model, process & methods would a bonus
• Experience in working with various stakeholders and cultural intelligence to work with a wide range of people from different background, geographies, countries etc.
• Ability to lead teams and influence teams that may not be positionally working with the person.

What we look for

A person who has the energy and enthusiasm to create change with the right intentions. Demonstrates passion to make a difference to the bigger picture. Solution oriented and does not hesitate to ask questions to solve creatively. Authentic, approachable and can bring a team together to move towards the vision ahead, together

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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