Job Description

Digital Account Director

- We are looking for an Account Director to join our Delhi office who can manage and grow accounts, pitch in on new business proposals and someone who enjoys the challenge of a fast paced environment.

- The day-to-day role will include executing any assignments allocated to you by the Client Services Director / Regional Head, you will be responsible for liaising with the client in a professional way and managing jobs effectively through the agency.

Key Responsibilities:

- Manage and develop positive client relationships, acting as the main point of contact. This includes managing the day to day workflow.

- Manage client accounts and ensure the team is meeting client requirements through digital campaigns.

- Managing digital campaigns, including paid search, paid social, PPC and SEO.

- Day-to-day communication between clients, acting as a strategic lead.

- Hosting regular roadmap sessions to ensure the team are on track

- Leading a strong digital team.

- Implement and oversee campaigns from start to finish, including strategy, optimising, managing, and reporting.

- Prospecting new business and keeping up to date with the latest trends.

- Keeping up to date with client reviews and conducting regular meetings to ensure client requirements are being met.

- Oversee projects from start-to-end with clear timelines and deliverables.

- Resolving client issues to a high standard within tight timescales.

- Ensuring the project stays on budget and managing this accordingly with the client.

- Perform regular internal reporting, including time reporting.

- New business, including new business phone calls, proposals and pitches.

- Build further revenue from within the current client base.

- Business Requirements

Essential :

- 7 years' + experience working in a relevant role in an agency or marketing field with at least 1 year as an Account Director, Group Head or Associate Account Director

- A proven track record of working with paid ad campaigns, SEO and digital marketing campaigns

- Experience working on web based projects such as web builds, online advertising and social media strategy

- Experience managing client campaigns and turning them into successful strategies that meet client briefs and expectations

- Project management and account management experience with multiple clients

- Strong communication and presentation skills

Desired :

- Experience in managing people and teams

- Good understanding and genuine interest in the digital and brand marketing landscape

- Significant experience in negotiating with clients - great sales skills are a must

- Strong interpersonal and oral communication skills demonstrated in senior level and influential relationships with clients - you should have experience in stakeholder management and evidence of dealing with difficult situations

- Confident and engaging presenter with experience in leading high level presentations