Job Description

As an Account Director- Digital, you are expected to manage a portfolio of clients, work on new business development and support the senior management to manage and develop strong teams. You are expected to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

Requirements

• Demonstrate in-depth knowledge of the clients' business and industry, stay current on news, trends and issues and take an active interest in the client's business to pre-empt issues and provide strategic counsel
• Maintain a clear and consistent communication channel between the client and the account team and resolve misunderstandings if they occur
• Manage quality implementation for the client portfolio within budget and timelines
• Timely Decision Making -The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Support senior management on crisis management issues if required
• Build relationships with media members and influencers who are key to your clients' industries and businesses.
• Incorporate digital and social strategies into IC programs to support client objectives and work with digital innovations group to develop and execute digital strategies
• Work with senior leaders to identify opportunities to grow existing accounts
• Use social media to constantly watch for and track opportunities that could lead to new business