Job Description

About _VOIS _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group\'s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. Responsibilities Should work seamlessly with offshore/onshore teamsthere by working on proactive/reactive issues in the systems. Will be involved in Stakeholder Management. Will be carrying out Troubleshooting. Will provide support on day to day/ad-hoc activities. Will analyse day to day issues, there by suggesting long term fixes. Will report on his/her jobs or daily tasks in a consistent, systematic and time boxed manner. Will be handling day to day assigned tasks. Will be responsible for ticket resolution and cooperation with internal users and next level teams Must Have : Windows Operations Web logic + Apache Tomcat Java Servlet Unix,SQL Remedy, Jira, UrbanCode, Dynatrace, Cisco APPD Monitoring system Elasticsearch, Logstash and Kibana (ELK) stack More than 4 years of experience in above areas. Good to have : Telecom sales/retail application (Amdocs RIM) Knowledge of Technical Deployment Knowledge of Administration & Customization Support Not a perfect fit Worried that you don\'t meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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