Job Description

Deputy Manager - Closing sales

Overview: The role focuses on sales closures and converting prospective walk-ins to customers. The role requires excellent social skills and communication skills while dealing with varied audiences. The closing sales role involves rigorous follow up with prospects and keeping a healthy sales funnel intact. Business contribution expected: 30 Cr Annually.

KRA's:

- Understanding customer requirements and showcase product fitment

- Developing a pipeline of warm and hot prospects week on week

- To be completely abreast with the product knowledge & sales process

- Take ownership of all the leads & religiously follow them for desired closure

- To maintain a sales calendar for all events & activities planned during the month

- To keep thoroughly abreast with competition & their activities including current pricing, offers, special features of the project & any other relevant information helpful for sales

- Auditory compliance for company standards and correct representation; sales hygiene

KPI's:

- Conversion ratio of customers attended to booked

- Customer revisit rate

- Customer satisfaction score through surveys

- Business Contribution & Consistency

- Target vs Achievement

Skillset/Key traits:

The role requires the candidate to be skilled at understanding customer requirements and providing the right product. Previous roles in B2B sales or in depth customer understanding are ideal candidates.

- Candidates are welcome from all B2B sales industries including Machinery/BFSI/Software/Telecom

- Strong communication skills. Excellent grooming

- Experience in customer relationship management

- Sound knowledge in MS office

- Ability to work with sales pressure