Job Category: KMBL
Degree Level: Bachelor's Degree
: We are looking for a dynamic and results-driven Deputy Branch Manager to lead and support the branch's sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively.
Responsibilities: Lead a team of Relationship Managers and Senior Branch Relationship Managers Drive sales of CASA, third-party products (TPP), and asset products through the team Ensure consistent customer coverage, engagement, and retention Monitor and enhance team productivity across assigned channels Foster a culture of service excellence and customer-centricity Support team members in achieving individual and branch-level business goals
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