Delivery Manager
Job Description
Location: Nagpur Grade : BPO 5 Must have: 1. BFS and/or Insurance domain knowledge preferred 2. Experience in driving, strategizing SLA/client metrics that report health of a project (commercial and delivery) 3. Should have had strong customer interfacing skills with particular emphasis on customer experience management in transformation 4. Good understanding of business with P&L responsibility 5. Sound exposure to Project Management Methodologies, Estimation and Pre-sales support 6. Should have an executive presence 7. Demonstrating thought leadership and lessons learnt from the other organizations as appropriate to ensure successful Delivery of contracted services levels 8. Strong Client Relationship management and stakeholder management skills 9. Effective Leader and excellent personal organization and planning skills 10. Should demonstrate the ability to solve problems creatively 11. Should be able to create and manage change 12. Leveraging Business acumen, management experience, change management skills and domain expertise skills to provide strategic and tactical support to service Delivery operations 13. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
Monster
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Job Detail
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Job IdJD3021970
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNagpur, Maharashtra, India
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EducationNot mentioned
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ExperienceYear