Job Description

Job Title : Delivery Manager Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We\'re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\' and clients\' needs. Whether you have family commitments or you\'re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager. Introduction: The purpose of the role is to own the end-to-end delivery of multiple selected business outcomes of varied complexity and scope within the Barclaycard Proprietary Payments Gateway of value of between 1m- 4m strategic investment funding to Barclaycard Change Management customers. What will you be doing The role holder will be responsible for . Planning change o Helping to develop a business case for outcomes from its inception through to prioritisation into the execution backlog o Liaising and building relationships with key stakeholders across the Business, Operations and Technology to create buy in and understand impacts of the change o Preparing the business and technology for change through comprehensive and methodical planning and forecasting of effort required . Managing Change o Measuring and reporting progress in line with identified and appropriate governance o Ensure all relevant documentation is created and evidenced to the satisfaction of Control Boards, ensuring agreement to proceed to the next phase of the project. o Communicate to all stakeholders to gain appropriate approvals and consensus o Influencing/Networking - developing internal and external business relationships and using own knowledge, skills and experience to influence others. Well-developed communication skills are essential as this role will involve complex interactions throughout the business to drive holistic understanding of risks, issues and the accompanying mitigation/prioritisation strategies required. . Delivering Change o Ensuring that the project cost, quality and time are managed within the approved project scope and plan o Identify dependencies ensuring alignment with other business areas/functions. o Forecasting resource and budgets to within agreed tolerances ensuring any variances are anticipated and/or explained where necessary o Ensuring projects are satisfactorily closed in line with the in place governance What we\'re looking for: . Demonstrated success leading and delivering change initiatives in a matrixed environment across business, functions, operations and technology . Analysis, creativity and innovation - able to conceive original and practical solutions to complex problems. . Professional communications - making oneself understood, sharing information, listening to and encouraging others to get involved. . Experience of operating with scaled agile delivery . Ability to manage priorities, multi-task and flawlessly execute at speed . Exceptional stakeholder management skills, with the ability to influence business decisions and to drive analysis and problem solving of complex operational and technology issues . The role holder will have strong people management and leadership skills and excellent communication skills with the ability to and interact with staff at all levels . Inspires the team to meet stretch targets and, through personal development and management, grow capability and manage under performance . Actively demonstrates Barclays\' behaviours and acts as a role model for more junior staff Skills that will help you in the role: . Knowledge of the card payments industry and overall understanding of the Financial Services Industry. . Payments Gateway knowledge & experience of handling change on Payment Gateways . Knowledge of Agile methods and tools. . Project Management or Agile certification Where will you be working Chennai Be More at Barclays At Barclays, each day is about being more - as a professional, and as a person. \'Be More @ Barclays\' represents our core promise to all current and future employees. It\'s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone\'s contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

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