Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Job Summary: EY Global Delivery Services (GDS) consists of various service delivery centers from which Client Service and Enablement Services teams operate to deliver strategic support to EY member firms. GDS spans all geographies, practices, services lines, sectors and competencies within EY to deliver integrated services that result in efficient and world-class solutions. The position in discussion is with the Deal Management CoE in EY GDS MBA Function. The GDS Deal Management CoE serves as an extension to the onshore Pursuit teams who are involved in the direct Bid Management Processes. The Deal Management CoE supports the onshore teams on a number of opportunities, adding more value during the pursuit process or the bid management cycle. The Pursuit Coordinator (Supervising Associate) provides support in the different phases of the pursuit process. This role will support the Pursuit Strategist in all the stages of the Bid Management Process, involving in pre-RFP, RFP response and post-RFP phase. The range of activities include project management, research, review and analytical support for the onshore pursuit team throughout the bid management cycle. This role will support in executing globally consistent strategy, methodologies and process as defined by the Global Markets Activation Team (MAT) Leadership. Essential Functions of the Job: Strategic Pursuit and Opportunity Management

• Contribute to the execution of the pursuit methodology and support in the development of research packs, stakeholder profiles, credentials, market share data, competitor analysis, etc., during pre-RFP and proposal development stages
• Source information from relevant internal sources and teams etc., collate and review information logically, producing high quality outputs using standard templates in a timely manner
• Set and drive a project management plan throughout the bid (pursuit) cycle with critical milestones, coordinating with the onshore teams
• Act as the central point of contact in managing the end-to-end process: evaluating requirements, organizing meetings, preparing meeting notes, finalizing timelines and accountabilities as per deadlines
• Assist the onshore team in bid management activities including development of kick-off documents, CV collation for team book, orals preparation materials and review of client presentations
• Liaise with other internal teams and design teams in the development and production of client collaterals such as storyboards, placemats, proposals and internal presentations
• Establish and maintain clear and transparent communication with stakeholders building productive relationships; adhering to agreed timelines for deliverables and meeting expected quality benchmarks
• Support in the development of draft proposal sections based on RFP/proposal requirement that are client-focused and innovative
• Oversee the quality review process, provide direction and coordinate support services, as required/as appropriate
• Exhibit innovative thinking and flexible approach while managing complex and out-of-scope requests
• Support the team in maintaining the repository of the recent client presentations, RFI / RFP responses, marketing collateral, etc.

Leadership/operations

• Interact effectively and maintain good rapport among a diverse group of team members, customers and colleagues, demonstrating tact and diplomacy
• Interact directly with the clients to capture first level requirements for the projects and also capture the requirements for complex projects
• Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Pursuits Enablement leadership as and when required
• Demonstrate best work practices within department and among other teams
• Monitor and review the standard electronic file management and archiving

Analytical/Decision Making Responsibilities:

• Ability to meet tight deadlines which are essential for a fast-paced environment.
• Demonstrate best work practices within department and among other teams
• Demonstrates excellent customer service skills including telephone, MS Teams and e-mail support

Supervision Responsibilities:

• This role will have supervisory responsibilities and direct reports
• Will be responsible for leading a region
• Act as a counselor for Pursuit Coordinators (Senior Associate and Associate Ranks)
• Assist with reporting and quality control procedures for client-facing collateral Quality review of deliverables

Knowledge and Skills Requirements:

• Good business acumen
• Good understanding of Business Development and Pursuit Management
• Excellent mother-tongue standard English as the role requires direct communication with international team members and clients.
• Organized, detail-oriented and highly deadline-driven
• Excellent communications skills (verbal, written and listening)
• Good critical thinking
• Strong analytical skills and the ability to meet tight deadlines which are essential for a fast-paced environment
• Good project management, coordination and negotiation skills
• Highly developed computer skills, including Microsoft suite and Internet-based research
• Prior experience in pursuits/pre-sales/bid management, project management
• Experience with SharePoint is desirable
• Able to build collaborative relationships with a variety of stakeholders

Other Requirements:

• Depending on regional geography, some travel might be required as well as attending leadership meetings/trainings From time to time, internal and external obligations may require working after normal business hours

Job Requirements: Education:

• University/bachelor’s degree required (preferably MBA in Marketing/International Business)

Experience:

• 7 Yrs to 11 Yrs
• Excellent written and oral communication skills in English is essential as the role requires direct communication with international team members
• Well versed in using MS Office

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