Customer Support With Advance Excel

Year Delhi, Delhi, India

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Roles & Responsibilities:-

Handling inquiries / complaints from customers, targeting the satisfactory closure.
Developing relationship with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization\xe2\x80\x99s product or services.
Communicating courteously with customers by telephone, email, letter, and face to face.
Revert to the clients thus confirming the service.
Collaborate with the senior management team to develop a strategic and tactical plan to achieve the desired revenue targets.
Complaint management.
Finding ways to measure customer Satisfaction and improve services
Response Time: Cases should be handled with in the defined TAT.
Keeping accurate records of discussions or correspondence with the clients / Customers.

Key skills: -

Strong negotiation and influencing skills.
The ability of communicate confidently \xe2\x80\x93 both through speaking and writing.
A level of creativity when it comes to thinking of new sales opportunities.
Good hand on MS-office.
Good in analysis data trend.

Female are required. Place : Rajendra place, New Delhi Job Types: Full-time, Regular / Permanent Salary: 920,000.00 - 925,000.00 per month Schedule:

Education:

Experience:

Language:

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+91 9718683366

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